Resume and Qualifications

Heather Schofield


Home Address:
Keene, NH 03431


Keene State College, Keene, NH                     
January 2017-Present 
Bachelor of Science, Majors: Biology and Spanish              
GPA: 3.87/4.0
Alternative Spring Break for Animal Rights: March 2018
Spanish Studies Abroad: Fall 2018 Assumption College, Worcester, MA May 2016 Bachelor of Arts, Major: Biotechnology, Minor: Spanish GPA: 3.94/4.0 Honors Program: Fall 2014-May 2016 Dean’s List: Fall 2014-December 2017 SOPHIA Initiate: Fall 2015-Spring 2016


Applebee's Grill & Bar
Keene, NH
May 2019-Present
Server, Host, To-Go Specialist
Serving consisted of keeping a clean section, taking orders, serving food and beverages, and assisting customers with questions and concerns.Hosting included seating guests and keeping the server rotation consistent. The To-Go positon included the expo of dine-in and to-go orders, answering calls, and running orders out to the curbside pickup. Customer service, a positive attitude, and maintaining cleanliness were all essential aspects of each position.

Always Fresh LLC
Keene, NH
June 2018-May 2019
Handled customer orders and complaints. Maintained a clean and friendly atmosphere. Prepared salads and assisted with bringing customers orders.
Sodexo Keene, NH             August 2017-May 2018 Line Cook Prepared and served meals in the Keene State College Dining Commons. Cleaned stations and catered events that were hosted in the dining commons. Athens Pizza Keene, NH    June 2016-September 2017 Counter Girl Maintained a clean dining room, kept drink coolers and desserts stocked, managed the cash register, and resolved order issues over the phone and in the restaurant. Took orders over the counter and the phone and made food orders when the counter was not busy.   Assumption College Residential Life Worcester, MA January 2015-December 2016 Office Aide Independently resolved student and parent issues over the phone through answering questions and contacting the appropriate officials. Updated the supply closet inventory stock, cleaned the office, and completed duties to maintain office efficiency. Maplewood Nursing Home Westmoreland, NH October, 2013-August 2014 Dietary Aide Prepared and cooked food to patient specifications and organized portable steam tables to bring up to resident floors Courteously served patients and handled complaints in a swift manner to ensure patient comfort.

Spanish Studies Abroad 
I spent the Fall 2018 semester in Sevilla, Spain. I lived with a host family while taking 5 courses at the Center for Cross Cultural Studies.
Introductory Statistics PCA KSC Mathematics Peer Course Assistant/Tutor              August 2017-Spring 2018 Attended all class sessions as well as ran two study sessions weekly to assist students with assignments and projects.   Honors Student Council Class of 2018 Representative Spring 2015-May 2016 Discussed and planned events for the honors students such as the induction ceremonies.

El Indigenismo
This was a course that I took where we conducted an interview in Spanish with representatives for indigenous cultures at the United Nations complex in New York. This interview was translated into an article online to spread awareness about indigenous groups and their culture.
Interact Vice President Fall 2012-Spring 2014 Organized and participated in fundraising events to support the construction of houses in Talnique, El Salvador. Participated in and translated for the El Salvador Housing Project in the February 2014 excursion.
Basic knowledge in Microsoft Word, Excel, PowerPoint, and 
Basic kitchen prep and cooking skills.
Intermediate Spanish Language Skills
CITI Certifications: